The scale does not turn on.

Possible dead batteries; please change batteries with brand new ones (Duracell or Energizer preferred). If using an adapter, try using a different outlet. For Models 597KL, 599KL, 752KL: Check to see if the red indicator light is on. If so, and the scale still is not coming on contact Technical Support at 1 (800) 638-3722 for further assistance.

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