My scale is giving inconsistent and/or erratic readings.

For new scales; please make sure all the shipping blocks and plates have been removed from the scale. For all scales check and make sure the floor where the scale is being used is level. Check and make sure all four feet are on the scale. If the scale is still reading inconsistent and/or erratic please contact Technical Support at 1 (800) 638-3722 for further assistance.

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