The CMS (Centers for Medicare and Medicaid Services) states that “Before an Accountable Care Organization (ACO) can share in any savings generated, it must demonstrate that it met the quality performance standard for that year.”* One of the quality measures within those performance standards is “ACO-3 CAHPS: Patients’ Rating of Provider”. Many factors go into a patient’s rating of a provider but most certainly the patient needs to have a positive experience. This includes not only their interaction with the physician and staff but their experience with the devices and equipment used during the exam. If a patient has an uncomfortable experience with a piece of equipment it may reflect poorly on their provider rating. Providers should ensure their equipment does not present any safety hazards such as electric shock and does not make the patient uncomfortable.
Facilities can replace their scales to Health o meter® Professional scales that are designed specifically for patients with low mobility and that are more comfortable for the patient. Providers with smaller column scales could upgrade to a high capacity stand-on scale designed with a very low platform heights. The low platform height requires only a minimal step-up and reduces the risk of tripping for patients with limited ability to lift their legs. These stand-on scales also come equipped with “live” handrails that allow the patients to hold on for security giving the patient a more stable weighing experience.
Wheelchair scales could also be considered for patients with limited mobility. These scales can be used as a wheelchair scale and a stand-on scale. For wheelchair bound patients it allows them to remain safely seated in their wheelchair while simultaneously being weighed. The scales are designed to be able to subtract the entered weight of the wheelchair and display only the patient’s weight. Unsteady patients can also be weighed on a wheelchair scale as they can use the ramp to walk up onto the platform. If using a can or walker the weight of the item can be tared from the patient weight.
As the #1 Medical Scale Brand in the USA, Health o meter® Professional Scales understands what providers need in their equipment. The company is focused 100% on healthcare products so its Engineering and Product Management teams design products specifically for use in medical facilities. This focus results in product features that benefit not only the provider, but also the patient.